Course Description The hazards faced by lone workers can be made significantly more high risk, if effective training has not been provided. Whether it’s dealing with aggressive members of the public or contractors, lone working places any employee at a greater degree of risk than those working in teams. It is essential that any employer have in place the right procedures to comply with the Health and Safety at Work Act 1974 to ensure the health, safety and welfare of all staff whilst at work.
This means that any risks and hazards associated with the task or lone working must be assessed and control measures implemented. This could include supervision, training, PPE or instruction. In addition all employers must also check to make sure that the control measures are used and the risk assessment is reviewed.
This module provides the perfect knowledge base for any lone workers, providing them with the correct information and skills to ensure they can make the right decisions in a potentially hazardous situation.
By the end of the course you will have learned about:
Give employees the understanding of what lone working is
Provide an awareness of the law regarding lone working
Inform on how to deal with aggression and conflict management
An overview of how to reduce the risks when working alone.
Course Contents Introduction to lone working
Lone working and the law
Potential risks
Dealing with aggression and violence
Dealing with conflict
Breakaway techniques
Multiple choice questions
The lone working course is designed for all employees who may work on their own and is ideal for induction or refresher training.
Certification - All candidates who successfully complete the module will be issued with a certificate of learning Duration - Approximately 30 minutes More information on working alone can be found on the Health and Safety Executive website